CREDIT CARESPrivacy Policy
Effective and last updated: 26 August 2026
CreditCares is a private loan consultancy and Direct Selling Agent (DSA), not a bank or NBFC. This policy explains how enquiry information submitted through creditcares.in may be used.
Information we may collect
When you contact us or submit an enquiry, we may receive your name, mobile number, email, business name, location, requested facility, amount range, business sector, financial or collateral information you choose to provide, and the content of your message.
How information is used
- To respond to your business-finance enquiry.
- To assess whether the enquiry may fit broad lender criteria.
- To help structure documents and coordinate with a lender only after appropriate consent.
- To protect the website, prevent misuse and maintain essential records.
WhatsApp, phone and email
Website forms prepare a WhatsApp message for you to review and send. WhatsApp and your telecom or email provider process data under their own policies. Do not send OTPs, passwords, card PINs or unnecessary sensitive information.
Sharing
CreditCares does not sell personal information. Enquiry information may be shared with selected lenders, professional advisers or service providers only when necessary for the requested service, permitted by law and supported by appropriate consent. A lender performs its own checks and independently decides all terms.
Retention and security
Information is retained only as reasonably required for the enquiry, legal obligations, dispute handling and fraud prevention. Reasonable safeguards are used, but no internet transmission is completely risk-free.
Your choices
You may ask to access, correct or delete enquiry information, withdraw future contact permission, or raise a privacy concern. Some records may need to be retained where law or legitimate dispute-prevention needs apply.
Contact
Changes
Material updates will be posted on this page with a revised effective date.