Talk to the advisory desk directly.
Whether you are ready to apply or just want to understand your options, reach us directly — no call centre, no automated routing.
How to reach us
Phone: +91 98300 38870 — call directly to speak with our advisory desk.
WhatsApp: Message us on WhatsApp for a quick, no-obligation conversation about your requirement.
Email: creditcaresindia@gmail.com — for detailed queries or to share documents securely.
Office: Godrej Waterside, 12th Floor, Tower 2, DP-5, Sector V, Bidhannagar, Kolkata 700091.
What to have ready when you reach out
A rough sense of the loan amount and purpose — expansion, working capital, property purchase, equipment, or a government scheme.
Your business type and how long it has been operating.
You do not need documents ready at the first conversation — we will tell you exactly what is needed once we understand your requirement.
What happens after you reach out
A member of our advisory desk will call you back to understand your requirement in more detail.
We map your profile to the lenders most likely to approve your file, and tell you honestly if your situation needs strengthening before applying.
There is no cost or obligation at this stage — the initial conversation is free and confidential.
Prefer to explore first?
If you would rather run the numbers before speaking with anyone, our EMI calculator and eligibility checker give you a starting estimate with no commitment.
If you have a concern about an existing engagement rather than a new enquiry, our grievance redressal process is the right place to raise it.
Frequently Asked Questions
The questions our advisory desk is asked most often about Contact / Apply.
No, reaching out and discussing your requirement with our advisory desk is free and without obligation.
WhatsApp or a direct phone call typically get the quickest response. Email works well for detailed queries or when you want to share documents.
No. While our office is in Kolkata and we have deep experience across West Bengal, we work with businesses across India through our panel of 80+ banks and NBFCs.
A rough sense of the loan amount, purpose and your business type is enough to start. We will guide you on the exact documents needed once we understand your specific requirement.
Tell us what you need. We'll do the running around.
Share a few details and a CreditCares expert will call you back to map your eligibility and shortlist the right lenders — at no cost.