If you’re a business owner planning to apply for a loan in 2025, your first step should be reviewing your Company Credit Report (CCR). A small mistake—like an outdated loan status, incorrect PAN, or duplicate account—can silently lower your CIBIL MSME Rank and result in loan rejection.
Thousands of Indian MSMEs are unable to secure funding simply because of errors in your CCR Report that were never corrected. These errors can stay for years unless you take action.
In this blog, we’ll walk you through how to identify these issues and how to raise a correction through the right channels so you don’t lose out on business loans, overdraft facilities, or vendor approvals.
What Is a CCR Report?
A Company Credit Report (CCR) is a detailed credit file prepared by TransUnion CIBIL, India’s top credit bureau. It includes:
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Your company’s credit facilities (loans, OD, CC)
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Repayment history and DPD (Days Past Due)
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Loan amounts, types, and active/inactive status
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Credit inquiries made by lenders
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Company details like PAN, CIN, address, and ownership
Lenders use this report to assign your CIBIL MSME Rank (CMR), which ranges from CMR-1 (low risk) to CMR-10 (high risk).
If your CCR has incorrect data, your CMR Rank may drop and make you ineligible for loans—even if your actual repayment behavior is clean.
Common Errors in Your CCR Report That Hurt Your CMR
Let’s look at the most frequent CCR errors that can damage your company’s loan eligibility.
1. Incorrect Loan Status (Settled vs. Closed)
Sometimes a loan you fully repaid is wrongly marked as “Settled” instead of “Closed”. This signals a compromise with the lender and can significantly damage your CMR.
→ Learn the difference on Investopedia
2. Duplicate or Wrong Loan Accounts
You may see loan entries that don’t belong to your company—often due to KYC mismatch or cross-mapping with sister concerns or directors.
3. Outdated Overdue Amounts
If you’ve cleared a loan but the bureau shows an overdue amount due to reporting delay, it can trigger a DPD warning and reduce your rank.
4. Wrong Company Details
Wrong PAN, GSTIN, CIN, or company name in your CCR can cause data to not map correctly, leading to CMR NA (Not Available), which is treated as high-risk by most lenders.
→ Why CMR NA matters – Read RBI lending practices
5. Credit Inquiries You Never Made
Lenders may run hard inquiries on your company file without informing you. These show up in your CCR and indicate high credit demand, even if you didn’t apply.
How to Identify Errors in Your CCR Report
To fix errors in your CCR Report, you first need to download and audit it.
Step 1: Get Your Latest CCR
You can buy it directly from CIBIL’s official CCR request page. Cost is ₹3,000 approx. You’ll need:
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Company PAN
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Registered mobile number
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Director’s KYC (for OTP verification)
Step 2: Review These Key Sections
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Account Information – Check every loan, CC, OD, or term loan. Look for overdue tags, incorrect statuses, or unfamiliar accounts.
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Enquiry Information – Review how many hard inquiries were made and when. Too many within 90 days is a red flag.
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Company Details – Check legal name, PAN, registered address, and contact details. Errors here cause mapping failures.
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DPD Grid – This matrix shows any Days Past Due per month. Even a single late EMI can reflect here.
How to Raise a Correction for Errors in Your CCR Report
Once you’ve identified issues, you need to file a dispute with CIBIL. Here’s how:
Step 1: Visit the CIBIL Dispute Resolution Portal
Click on “Company Dispute”. You’ll need to log in and raise a case based on the report you downloaded.
Step 2: Fill Dispute Form
Specify the account name, error type (e.g., loan status, overdue amount, PAN), and provide correct values or documents.
Examples of valid supporting documents:
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NOC or loan closure letter from lender
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GST registration copy for correct business name
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Director KYC if ownership mismatch is reported
Step 3: Wait for Investigation
CIBIL forwards the dispute to your bank or NBFC. The lender has 30 days to respond and confirm. You can track progress through your dashboard.
→ CIBIL dispute FAQ page for full details.
Step 4: Correction or Rejection
If the lender agrees, the correction is updated and a fresh CCR is issued. If rejected, you may need to escalate with the lender or raise it again with new proof.
How CreditCares Helps MSMEs Fix CCR Errors Fast
Many MSMEs lose precious time and funding opportunities due to a poor CMR triggered by fixable report errors. At CreditCares, we help businesses:
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Review and diagnose errors in their Company Credit Report
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Raise disputes on their behalf with documentation
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Correct loan statuses, remove wrong entries, or update PAN/company details
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Rebuild credit score through secure products and behavior correction
Fixing errors in your CCR Report can often improve your CMR from 7–8 to 3–4 in just 30–45 days—making you eligible for better funding.
FAQs on Errors in Your CCR Report
How often should I check my Company Credit Report?
Every 3 months. You can set reminders or subscribe to bureau alerts for changes.
Can a small error like wrong PAN affect my CMR?
Yes. Wrong or outdated PAN can prevent proper mapping, resulting in CMR Rank NA, which most lenders avoid.
What if my lender doesn’t respond to a dispute?
You can escalate via CIBIL or file a grievance directly with the bank’s nodal officer. CreditCares also handles escalations for our clients.
Are there agencies that fix CCR errors?
Yes. CreditCares is one of India’s few CMR-focused agencies that handle CCR dispute correction, report cleanup, and rank optimization.
Can I fix CCR errors for a newly formed LLP or Pvt Ltd?
Absolutely. In fact, starting with a clean report helps build CMR from Day 1 and opens access to pre-approved limits in 6–12 months.
